Frequently Asked Questions

Professional Development Training for Educators

Below is a list of frequently asked questions about the NCADD eLearning courses. Click on a question to view the answer.



Will my computer work with the NCADD Online Training Program?
The basic technical requirements for using the online training are listed below. For additional details read the Online Training Technical Requirements.

  • Windows XP/Vista, Windows 7 or Macintosh OS X
  • Internet Connection—Broadband or DSL connection required
  • Internet Explorer (version 7+), Firefox (version 3+), Google Chrome, or Safari
  • Browser Settings:
    • JavaScript & Cookies enabled
    • Popup blocker disabled
  • Adobe Flash Player
  • Sound Card and speakers (optional)



    • Can I print a certificate for the course?
    Yes, after you complete each course you may print and/or download a certificate of completion for the course. To print the certificate: Log in, select the course, go to the course page, then click on the 'Print Certificate' link. You will be given instruction on printing or downloading your certificate. After you read the instructions click on the 'Print Certificate' button. This certificate will serve as a permanent record of your completion of the course.



    Can I print the course itself?
    No, you cannot print a copy of the course, but there is a handout at the end of each course that you may print to reference the topics covered in the course. The handout contains a course outline, helpful web sites, and a glossary of terms.



    Will my school be notified when I complete a course, and if so how long will it take?
    Course usage and course completion is tracked in ‘real-time’. Therefore, your school administrators can view reports at any time showing who has taken a course and how much time each individual has spent on the course.



    Does the online training count toward New Jersey’s in-service professional development training requirements?
    Yes, NCADD’s training courses count toward New Jersey’s in-service professional development training requirement.



    How many in-service training hours are required in the State of New Jersey?
    New Jersey requires 100 hours of in-service training for every five-year period. More information on professional training requirements is located on the NJ Department of Education website.



    How long will it take me to complete each course and how much does it count towards the NJ professional development requirement?
    The amount of time that it takes each student to complete each course will vary based on a few factors, including the speed of the computer the student is using and the speed at which the student reads and absorbs the information presented. Usually, students complete each course in 1-2 hours.



    I am a teacher in the state of New Jersey. Can I order NCADD’s classes separately for my own use or does my school district need to order the course for me?
    At this time, you may not order the courses individually. The courses must be ordered by your school district for use by all educators and administrators within the district. If demand is significant enough, this feature may be added at a future date.



    I am an educator, but I don’t live in New Jersey. Would these courses be beneficial to me? Do you offer courses for other states?
    While the awareness training courses offered by NCADD of Middlesex County contain a lot of information that is useful to an educator living in any state, they do contain some New Jersey- specific information on state statutes and administrative code. Please contact our training partner, MindCross Training and Consulting, at training@mindCross.com to learn about what courses are available for other states or to discuss customizing the training for your state.



    I am the training coordinator for my school district. What useful administration tools does NCADD’s Professional Development Training for Educators program provide for me?
    NCADD’s Professional Development Training for Educators series provides several advantages for training coordinators and school administrators. Our courses provide “real time” tracking information, including who took a particular course and how much time each student spent on a course.

    Administrators may also access the course evaluations completed by each student. In each course, quizzes are required to ensure that participants review and process the information that is presented in the course. At the end of each course, participants have the ability to print a certificate of completion, which they can then use for tracking purposes for their own files.

    For additional information read the Training Administration Overview




    I can't remember my password?
    If you can't remember your password for the training, go to the course login page. On that page, below the login button you will see a link 'Forgot your password?' Click on this link and you will be taken to a page where you should enter your email address that you used to purchase the online training. Your password will be sent to that email address automatically.




    I can't remember how to access the training and can't find my email with the information?
    If you can't remember how to log into the online training or don't have your initial email that was sent to you with this information, go to the course login page. On that page, below the login button you will see a link 'Need help signing in?' Click on this link and you will be taken to a page where you should enter your first name, last name, and email address that you used to purchase the online training. A new email will be sent to you, automatically, containing all the information needed to access the online training.




    I just started the course and I don't see the Previous or Next buttons at the bottom right corner of the window. What do I do?
    If you don't see the previous and next buttons used to navigate through the course, place your cursor on top of the course title in the gray bar at the top of the course. Do a RIGHT CLICK and you will get a menu. Select SHOW FULL SCREEN from the menu. When you select SHOW FULL SCREEN, the course window will be sized to match your monitor and you will be able to see the Previous and Next buttons to navigate through the course.